Terms & Conditions
The agreement for equipment to be installed or entertainment to perform is subject to any staff or logistic issues caused by illness, accidents, riots, strikes, terrorist threats, epidemics, pandemics, acts of God, or any other legitimate conditions deemed beyond control. If such circumstances arise, all reasonable efforts will be made by Costello Ventures Ltd to find replacement products and/or entertainment at the agreed upon fees. Should Costello Ventures Ltd be unable to procure a replacement, Purchaser shall receive a full refund with an absolute maximum only to the value of the fee received.
Purchaser agrees that in all circumstances, Costello Ventures Ltd’s liability shall be exclusively limited to an amount equal to the booking fee and that Costello Ventures Ltd shall not be liable for indirect or consequential damages arising from any breach of contract.
Should your event be cancelled or rescheduled due to illness, accidents, riots, strikes, terrorist threats, epidemics, pandemics, acts of God, or any other legitimate conditions beyond Costello Ventures Ltd’s control, full payment will still be required as per Payment Terms below. It is the Purchasers responsibility to have appropriate insurance planning in place. Costello Ventures Ltd can accept no financial loses when they are not responsible for said scenarios.
Costello Ventures Ltd reserves the right to deny any guest access to sound systems, music recordings, or other equipment including but not limited to our photo booth. Any malicious or accidental damage caused by a guest to the equipment is the responsibility of the Purchaser.
Costello Ventures Ltd’s payment is in no way affected by inclement weather. For outdoor performances, Purchaser shall provide overhead shelter for setup area. Costello Ventures Ltd reserve the right, in good faith, to stop or cancel a performance or production should the weather pose a potential danger to him, the equipment, or audience. Every effort will be made to continue a performance. However, safety is paramount in all decisions. Costello Ventures Ltd’s payment will not be affected by such cancellation or delays.
Dance Floor safety
It is the Purchasers responsibility to ensure that no individual is dancing with drinks in hand. If drinks get spilt or glass is broken on the dance floor or if a person should cut themselves, slip or fall then Costello Ventures Ltd cannot be held responsible, accountable or be approached for compensation as a result of damages, loss of earnings or injury. This rule generally applies to all safety of clients, venue staff, visitors and guests. The purchaser and/or venue need to insure safety at all times around products such as Dance Floors which are sold on a dry hire basis, after all, they are simply delivered and collected and never manned by our staff. The DJ or other performers/acts if booked are not responsible for the safety of guests, they are focused on the music and not crowd control which is considered a separate job for security professionals or a venue manager. Extra care should be taken especially around children (who should be accompanied by an adult), elderly or intoxicated guests who are more likely to lose balance or take unnecessary risks.
Naked Flame safety
Costello Ventures Ltd can accept no liability for any injury or damage caused by heat or naked flame, this includes but not exclusively products such as outdoor patio heaters or candles. The purchaser and/or venue need to insure safety at all times around these products which are sold on a dry hire basis, after all, they are simply delivered and collected and never manned by our staff. Extra care should be taken especially around children (who should be accompanied by an adult), elderly or intoxicated guests who are more likely to lose balance or take unnecessary risks. We recommend clients or the venue hires security and obtains insurance if deemed necessary.
Costello Ventures Ltd has a zero tolerance policy against drug use, threatening or abusive behaviour towards our staff or simply directed to any guest or venue staff at any event in general. In the event that a situation like this occurs our staff will do their utmost to inform our client, the event management or an appropriate person deemed to be in charge. However if our staff still feel unsafe they maintain the right to vacate the premises and no refund will apply in said circumstance.
Purchaser shall provide Costello Ventures Ltd with safe and appropriate working conditions. For DJ or Band hire this includes a 6ft by 6ft area for setup, space for setting up speakers and security if necessary. Costello Ventures Ltd requires a minimum of one 15-20-amp circuit outlet from a reliable power source within 25 feet (along the wall) of the set-up area. This circuit must be free of all other connected loads. Any delay in the performance or damage to DJ’s equipment due to improper power is the responsibility of the purchaser.
An immediate small initial payment is required in order to secure your date with Costello Ventures Ltd (all payments are non refundable and non transferable). The Purchaser agrees full settlement will be received at least 8 weeks prior to the event date.
Cancellation of any events will be charged as follows:
- More than 1 year prior to event – no further payments beyond those received
- 6 months prior to event – 50% of the remaining balance
- 2 months prior to event – 75% of the remaining balance
- Within 2 months of event – 100% of the remaining balance
THE PARTIES hereby agree to abide by the terms of this agreement and intend to be legally bound thereby.